The majority of hospices nationwide are certified by Medicare, and all hospices in New Hampshire must be licensed by the state. All licensed hospice programs must comply with the Medicare Hospice Conditions of Participation which are federal regulations governing hospice care. Hospice providers are surveyed regularly to ensure compliance.
Although all hospice programs must comply with the same rules, they are not all the same. Hospices may be freestanding, community-based organizations, or they may be affiliated with hospitals, home health agencies or health care systems. Both non-profit and for-profit hospices are required to provide the same core services.
There can be more than one hospice provider to choose from in a given community. It can be helpful to ask some key questions contained in the article Choosing a Quality Hospice provided by the National Hospice and Palliative Care Organization.
Find a hospice near you.
What if I have a problem with my hospice?
If you or your family member find that you are not satisfied with the care being provided, it is best to contact the hospice organization and ask for the Hospice Manager, Director or CEO to discuss your expectations and concerns. In the rare event that your complaint remains unresolved, you may email the Office of the Ombudsman, NH Department of Health & Human Services or call them at (603) 271-6941.